Planning and development workflows your team can track, explain, and defend
Development applications, zoning reviews, subdivision approvals, and conditions management are complex multi-department workflows. When they run inside a structured system, applicants get answers faster and staff spend less time on status.
Modernising development approvals
- →Applications entered into the system at intake - all channels produce a consistent recordConsistent intake
- →Referrals routed through a configured workflow - deadline, status, and response trackedTracked referrals
- →Conditions attached to approval record - compliance tracked and reportableConditions in workflow
- →Applicants access application status and document history through the portalSelf-service status
Planning and development areas we implement
Planning and development permitting in Canadian municipalities operates under provincial planning legislation - the Planning Act in Ontario, the Local Government Act in BC, the Municipal Government Act in Alberta. Workflow design must reflect provincial approval stages, public hearing requirements, and appeal processes. These are not generic permit workflows - they are legislated processes with defined timelines.
Operational results in planning
Planning and development approval often precedes building permit issuance. When both workflows are in the same system, the approval conditions and approved plans flow into the building permit without re-entry.
See Building Permitting →Review your planning and development workflow
Ensure your development approval process is structured, transparent, and reportable.